Terms and Conditions
DISCLAIMERS - LEGAL
1. Medical/Nutrition THIS WEB SITE (THE “SITE”), AND THE CONTENT CONTAINED HEREIN, IS IN NO WAY INTENDED TO BE MEDICAL OR NUTRITION ADVICE OR A SUBSTITUTE THEREFORE.
The Company and its employees, nor any posters within the GlutenFreedomCircle are NOT medical/nutrition experts and cannot answer any specific medical/nutrition question from the users of this site. Any and all medical/nutrition questions you may have should be directed to your personal physician. While there is product information provided on this website, as well as information provided with products sold or through comments, posts or information shared in the GlutenFreedomCircle it is intended to provide only general information regarding common topics related to health issues. The Company is providing this information with the express understanding that neither the Company, its affiliates, nor any of its resources, including, but not limited to healthcare professionals or experts engaged by the Company, are providing medical/nutrition advice and the Company does not intend any of this information to be used for self-diagnosis or treatment. IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT YOUR SYMPTOMS, HAVE ANY CONCERN ABOUT A SPECIFIC PHYSICAL CONDITION OR YOUR HEALTH IN GENERAL, BEFORE CHANGING YOUR DIET, STARTING OR STOPPING ANY TREATMENT OR ACTING UPON INFORMATION CONTAINED ON THIS SITE, YOU SHOULD CONSULT WITH YOUR OWN PHYSICIAN OR HEALTH CARE PROVIDER REGARDING YOUR OWN, SPECIFIC CONDITION AND HEALTH CARE CIRCUMSTANCES.
The Company specifically disclaims responsibility for any health condition or injury, or damages resulting therefrom, which may result, directly or indirectly, from any and all actions taken or not taken by any user of this website, based in whole or in part, on any reliance by any person on any content or information set forth on this site.
2. Gluten Related
GLUTEN-FREE AND ALLERGEN DISCLAIMER
GlutenFreedomForAll and health care professionals or experts engaged by the Company disclaim any and all warranties, whether express or implied, for the quality and fitness for any particular purpose of the ingredients in any of the products provided on this site. GlutenFreedomForAll and health care professionals or experts engaged by the Company do not represent or warrant that any or all of the products provided on this site will be completely free of all trace ingredients or allergens, including but not limited to, gluten. In addition, GlutenFreedomForAll and health care professionals or experts engaged by the Company do not make any representations or warranties regarding any food or product, including but not limited to its gluten-free status, allergen-free status, general safety, or nutritional value. Please note: Some of our gluten-free products, though they do not contain gluten, may be made in a facility or on shared equipment with gluten and other allergens. Some of our allergen-free products, though they do not contain the top 8 allergens, may be made in a facility or on shared equipment with gluten and other top allergens. Actual packaging and materials of each unique product may contain important ingredient, manufacturing and use information. All labels, warnings and directions must be read before using or consuming any of the products. If you have any questions or concerns whatsoever, contact us and/or the manufacturer BEFORE you use any of the products sold on this website. GlutenFreedomForAll and healthcare professionals or experts engaged by the Company further disclaim any and all responsibility and liability for the failure of any manufacturer that mislabels any product, changes ingredients for any product with or without notice, or that has a recall of any product contaminated with gluten or another allergen
3. Terms of service
This website is operated by GlutenFreedomForAll, LLC. (“GlutenFreedomForAll”). Throughout the site, the terms “we”, “us” and “our” refer to GlutenFreedomForAll. GlutenFreedomForAll offers this website, including any and all information, tools and services included on this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing any products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional 1 and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service regardless of whether you have reviewed said Terms of Service. If you do not agree to all the terms and conditions of this agreement, DO NOT proceed to access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We are a privately owned business and reserve the right to refuse service to anyone for any reason at any time. You understand that your personal content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display, as accurately as possible, the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party
SECTION 9 - PERSONAL INFORMATION
SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 11 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses
SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non infringement. In no case shall GlutenFreedomForAll, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 13 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GlutenFreedomForAll and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 14 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
PO Box 501, Belmont MA 02478-0004, United States
Collecting Personal Information
• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, google analytics, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.
• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit and debit card numbers, and digital wallets,) email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, and our shipping software ShippingEasy.
Customer support information
• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit and debit card numbers, and digital wallets,) email address, and phone number.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our partner Mail Chimp and any other third-party email marketing tools. As part of our marketing activity we collect data from other third-party partners.
The Site is not intended for individuals under the age of eighteen (18) years of age. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• We use Mail Chimp as our third-party email marketing tool. You can read more about how Mail Chimp uses your Personal Information here: https://mailchimp.com/about/security/
• We use Xenforum to create our Circle community. You can read more about how Xenforum uses your Personal Information here: https://app.xenforum.net/privacy-policy.html
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how does-it-work.
You can opt out of targeted advertising by:
• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: of ering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal ef ect on you or otherwise significantly af ects you..
We do not] engage in fully automated decision-making that has a legal or otherwise significant ef ect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant ef ect on you.
Services that include elements of automated decision-making include:
• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Selling Personal Information
Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information on our website.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information on our website.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below:
PO Box. 501
Belmont, MA 02478-0004, United States\
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
|Used in connection with access to admin.|
|Used in connection with navigation through a storefront.|
|Used in connection with shopping cart.|
|Used in connection with checkout|
|cart_ts||Used in connection with checkout|
|checkout_token||Used in connection with checkout.|
|secret||Used in connection with checkout.|
|secure_customer_si g||Used in connection with customer login|
|storefront_digest||Used in connection with customer login.|
|_shopify_u||Used to facilitate updating customer account information|
Reporting and Analytics
|_landing_page||Track landing pages|
|_orig_referrer||Track landing pages|
|_shopify_sa_p||Shopify analytics. Shopify analytics relating to marketing & referrals. Shopify analytics relating to marketing & referrals. Shopify analytics. Shopify analytics.|
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [firstname.lastname@example.org] or by mail using the details provided below:
PO Box 501, Belmont MA 02478-0004, United States
Last updated: [July, 2021]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.mass.gov/info-details/massachusetts-law-about internet-and-online-privacy#contact
5. GlutenFreedomForAll Community Rules
Whether we’re interacting on our website or on any social networking platform, including, but not limited to, Facebook, Twitter, and Instagram, we aim to protect our communities as places to engage in great conversation and discover useful information.
We ask that when you interact with us or others that you (i) share your thoughts and insights with us and others; (ii) post videos, photos and inspiring quotes or any other content that you think we and our users would like; (iii) be considerate of other viewpoints; (iv) feel comfortable to be yourself. What we ask is that you do not (i) post any vulgar, defamatory or mean-spirited content. We will remove it; (ii) post any content that you do not own or have written permission to use; (iii) post any personal contact information; (iv) stray off topic. Any posts not related to the content of the site, including but not limited to political or religious topics (unless it pertains directly to gluten-free religious foods) are prohibited and will be removed.
Below is the full list of rules that we follow and enforce that are designed to protect and help ensure strong and active communities. These terms apply to all content posted and uploaded to our websites and to the online social media forums or applications that we administer, including comments and other written submissions, photos, audio recordings and videos.
Before you post content, you must agree that you:
1. Are 18 (eighteen) years of age or older;
2. Won’t post content that is:
o Defamatory or libelous;
o Harassing, threatening, or violent;
o Obscene, pornographic, or otherwise offensive;
o Religious (unless it pertains directly to gluten-free religious foods); and/or
3. Won’t post:
o Charitable solicitations;
o Materials that belong to someone else (including photos, videos, music, trademarks or other copyrighted material), unless you have permission from the owner;
o Professional photos or videos, unless you have permission from the owner;
o Images or recordings of anyone other than yourself, unless you have that person’s permission;
o Information about anyone other than yourself, unless you have that person’s permission; 4. Won’t post personal contact information, including last names, addresses, email addresses, phone numbers or any other information that would individually identify you or anyone else; 5. Won’t impersonate someone else;
6. Won’t post false or misleading information;
7. Won’t post messages containing hidden or disguised meanings, or which are off topic or out of context;
8. Won’t transmit or post anything that contains viruses or any other harmful content.
9. Won’t promote your own business or company
Also, before posting content, please make sure you understand and agree that we (GlutenFreedomForAll and our affiliates):
1. Have complete rights to everything you post. We can use the content (or any ideas or elements contained within the content) however we see fit, such as by copying or modifying it for use elsewhere, including with attribution. We can choose to not allow (or remove) any posting at any time.
2. Reserve the right to change any of these terms at any time. All changes will be effective upon posting and by continuing to use the website, forum, social media page, or application following the posting of such changes will mean that you accept those changes.
3. Offer our websites, forums, social media pages, and applications only to those who acknowledge and agree to the following disclaimer that we make:
DISCLAIMER. GLUTENFREEDOMFORALL (INCLUDING ALL AFFILIATES THEREOF) WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE COMMUNITY RULES OR USE OF ANY WEBSITE, FORUM, SOCIAL MEDIA PAGE, OR APPLICATION MADE SUBJECT TO THESE RULES, WHETHER IN CONTRACT OR IN TORT, EVEN IF WE HAVE BEEN ADVISED OF (OR KNEW OR SHOULD HAVE KNOWN OF) THE POSSIBILITY OF SUCH DAMAGES.
6. Shipping and Delivery Policy
At GlutenFreedomForAll, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to hundreds of customers, and make sure that we provide you with the highest quality levels of responsiveness at all times.
Our regular business hours are 9 a.m. to 5 p.m. Eastern Time, Monday through Friday. We will do our best to ship all orders placed for in-stock items within one to two (1 - 2) business days from the date you place your order. GlutenFreedomForAll ships all orders from Massachusetts. Once an order has been shipped, we recommend allowing four (4) to six (6) business days for standard delivery via the United States Postal Service, UPS, or Federal Express, based on your location. You will receive an email with your shipping confirmation and order tracking information as soon as it is available from the shipper
7. Refund Policy
We have a 10-day timeframe during which you can contact us at email@example.com if your item is defective, damaged, or if you have received the wrong item, in order for us to correct the situation. Please attach a photo of the damaged, defective, or incorrect item to your email.
You will also need to provide the receipt or proof of purchase.
Other than the instances stated above, returns will not be accepted for any items.
Please do not send items back to us without first contacting us at firstname.lastname@example.org. Items sent to us without contacting us at email@example.com will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve evaluated your request. If approved, you’ll be automatically issued a store credit good towards the repurchase of the same item or a different item. Repurchases of the same item will not automatically be shipped to you.